Over the coming months we are going to be making some changes to the way we work. This may include a wider range of healthcare professionals such as Pharmacists. We want to make sure you are directed to the person who is best able to help you when you call.
In order to make this happen, our reception staff will be asking for a brief idea of the problem when you call to book an appointment or telephone call.
This is in no way meant to be intrusive but will help them make sure you are seen or contacted by the most appropriate person. For example, if you need an extension of your sick note, you may not need to see the Doctor. We hope that this will free up appointment slots for Doctors who can then see patients more appropriately.